RESIDENT ASSISTANT
Company: Y W C A of the Mohawk Valley
Location: Utica
Posted on: January 18, 2026
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Job Description:
Job Description Job Description Description: The YWCA Mohawk
Valley is dedicated to its mission of eliminating racism,
empowering women and promoting peace, justice, freedom and dignity
for all. Job Summary: Provide effective service delivery to the
adults and children in residential facilities consistently and
ethically within the mission and values of the agency. Essential
Duties and Responsibilities: Provide quality services to people of
all ages, genders and sexual orientation, as well as their children
following established action plans and trauma-informed models as
needed. Provide crisis intervention, legal/medical information and
referral services consistent with the goals and objectives of the
YWCA and according to program policies and procedures. Responsible
while on duty for the safety and well-being of the residents.
Perform house safety checks, fire drills and lead protocols.
Maintain and update appropriate records and reports according to
policy and procedures. Maintain required documentation to sustain
compliance with fire ordinances. Conduct intake and exit interviews
when appropriate. Alert Client Services Director or on-call
supervisor/director in case of emergencies, behavior problems,
counseling needs, etc. Answer hotline calls and complete required
documentation. Includes on-call coverage. Make child abuse reports
to the registry as needed. Oversee and assist residents to complete
household tasks, such as vacuuming, dusting, kitchen cleaning, etc.
to assure the facility is maintained, safe, clean, and tasks
completed as assigned. Maintain a level of knowledge that is
current and applicable to performing this position, including, but
not limited to, issues pertaining to domestic/sexual violence,
and/or to runaway/homeless at-risk youth. Report to Client Services
Director any maintenance needs of the facility in a timely manner.
Develop and maintain knowledge and relationships with YWCA and its
services. Maintain a high level of confidentiality. Other duties as
assigned. Education: Associates degree in human services or social
work preferred, or 2 years experience in the field of
domestic/sexual violence and/or runaway/homeless at-risk youth.
Required, Specialized, or Technical Knowledge: Acceptance and
support of the YWCA Mission Ability to interact with staff,
residents and/or agencies while maintaining confidentiality. Well
organized and Flexible Strong written and verbal communication
skills Ability to work independently with little or no supervision
Ability to work with and interact with diverse populations Must
have reliable transportation and the ability to travel Knowledge of
Microsoft computer software. Expectation for all Employees:
Supports the organizations mission, vision and values by exhibiting
the following: Þ Integrity Þ Respect Þ Commitment Þ Compassion Þ
Credibility Þ Expertise Þ Teamwork Physical Requirements: Equipment
Used: · Computer, fax, adding machine, telephone, voice mail,
copier. Must hold a valid driver’s license and insurance and be
able to travel as necessary. Physical Activities: · Climbing,
balancing, stooping, kneeling, crouching, walking, grasping,
talking, hearing. Physical Demands: · Sedentary work exerting up to
25 pounds of force occasionally and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or otherwise
move objects. Visual Acuity Required: · Heavy acuity is required in
this position. Work Conditions: · There is no substantial exposure
to adverse environmental conditions with the exception of
weather-related travel conditions. Requirements:
Keywords: Y W C A of the Mohawk Valley, Troy , RESIDENT ASSISTANT, Social Services , Utica, New York
