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Business Analyst - Patient Engagement Portal

Company: Capital Staffing Solutions
Location: Troy
Posted on: September 2, 2019

Job Description:

Job Description Client is seeking an experienced Business Analyst to join our team to help support and grow our Patient Engagement Portal platform. As a Business Analyst, your primary role will be to build the business requirements driving development efforts for application features, enhancements, releases and client onboarding. You will act as a liaison with business leads to define and develop requirements and user-story creation for proposed system modifications andor new functionality. You will also play a role in performing functional QA with a strong enforcement of product requirements. Experience We are seeking a candidate with at least 5 years experience working in a professional development environment. Candidates should be self-starters with a willingness to take on responsibilities in Business Analysis, Quality Assurance and customer support. Experience with healthcare technology a plus. Other Details Client offers a competitive salary and benefits, including health, vision and dental coverage. You will work in a fun and creative environment with a talented group of individuals that possess a wide array of skill sets with a passion for technology and providing tools to our agents which will have a profound impact on their work quality and productivity. Candidates hired for this position will work out of our office In Troy with a flexible Work From Home schedule. Job Type Full-time Required Skills At least 5 years of BA experience with a strong emphasis around new software development. Strong oral and written communication proven experience communicating to various levels of team members management. Proven experience in requirements gathering, definition and documentation. QATesting implementation. JIRAConfluence. Experience leading solutions from, planning, scope definition and deployment. Demonstrated experience solving business and technical issues. Ability to adapt to evolving business processes and operations. Healthcare Technology Experience (bonus) Automated Testing (bonus) Responsibilities Serve as contact between the technical teams and end users managingsupporting expectations of business stakeholders. Provide business systems analysis and process redesign expertise with strong documentation of processes. Define UAT criteria for functional QA. Support full SDLC requirement definition, analysis, design, development, testing and conversion. Participate andor coordinate required testingvalidation of system enhancements and fixes, creating andor executing the test cases including problem determination and resolution. Monitor system requests, flagged issues and assist prioritizing resolution. Consult with end users and technical staff to develop problem resolution and error correction strategies (as needed). ExperienceQualifications Business Analysis 5 years (Required) Bachelor's Degree in a relevant field Preferred Experience forging relationships with stakeholders Ability to work collaboratively with Software Developers and QA Language English (Required) Work authorization United States (Required) Benefits offered Paid time off Health insurance Dental insurance Retirement benefits or accounts Work From Home

Keywords: Capital Staffing Solutions, Troy , Business Analyst - Patient Engagement Portal, Professions , Troy, New York

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