TroyNYRecruiter
the smart solution for Troy jobs

INBOUND TRAVEL CONSULTANT

Company: Mommy Jobs Online
Location: Troy
Posted on: March 27, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLAlice on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Troy , INBOUND TRAVEL CONSULTANT, Professions , Troy, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Dedicated Truck Driver - Up to $1,500 Sign-on Bonus - Home Daily
Description: This Dedicated truck driver position features daily time at home, up to 60,000 per year and a predictable work schedule. Truckers will haul multi-stop, 100 no-touch freight for the world's largest (more...)
Company: Schneider
Location: Springfield
Posted on: 04/23/2019

Fleet Owners and Owner Operators
Description: Fleet owners and solo owner operators Tractors play an important part in the FedEx Custom Critical
Company: FedEx Custom Critical
Location: Albany
Posted on: 04/23/2019

Truck Driver - Owner Operators - Average Over $128k - Region
Description: CFI is Looking for Owner OperatorsSolo Owners Average Over 128k / Team Owners Average Over 221k per team --When you work for CFI as a Regional or Over-the-Road OTR driver - a job sometimes referred (more...)
Company: CFI Transport - Owner Operators
Location: Springfield
Posted on: 04/23/2019


Owner Operator - Flatbed OTR
Description: Owner Operator OTR Flatbed earning 80 of line haul br br Earn 200K a Year Hauling Flatbed Freight Lanes -Consistent Miles br br Freedom. Reliability. Ownership. Ask any professional driver (more...)
Company: Davis Transport
Location: Worcester
Posted on: 04/23/2019

OTR Truck Driver
Description: REGIONAL AND OTR DRIVERS NEEDED, NO TRUCK NO PROBLEM --- HUGE SIGN ON BONUS --Are you a company driver that would like to become an owner operator If so, CALL OR TEXT ME TODAY.. If you have been researching (more...)
Company: Network 1 Logistics LLC
Location: Worcester
Posted on: 04/23/2019

CDL A - Dedicated - Home daily + $5k bonus!
Description: Details:Local dedicated opportunity--Cheyenne, WY to Rock Springs, WYHome Daily-- 2,000 relocation bonus available for those who qualify Werner Enterprises--realizes that Drivers have diverse needs, and (more...)
Company: Werner Enterprises
Location: Worcester
Posted on: 04/23/2019

CDL A Owner Operator Truck Driver
Description: CDL A Owner Operator Truck Driver 100 Owner Operator, 100 Flatbed. 80 paid to you It doesn't get much better than that. Our contractors are currently averaging approximately 5,500 - 6,500 a week (more...)
Company: Carrier One
Location: Worcester
Posted on: 04/23/2019

LTL Linehaul Owner Operator & Lease Purchase Truck Driver
Description: br Roadrunner Offers: ul li Solos Earn Up to 210,000 Per Year li Teams Earn Up to 350,000 Per Year li 1,500 Referral Incentive li Terminal to Terminal Moves li Consistent Steady Freight (more...)
Company: Roadrunner Transportation Systems
Location: Worcester
Posted on: 04/23/2019

Owner Operator Truck Driver - Local and Regional Runs!
Description: INTERMODAL DRAYAGE OWNER OPERATORS Newly Increased Rates, Consistent Freight Volumes, and Major Fleet Discounts Make XPO The Perfect Fit. As an Independent Drayage Contractor to XPO, you'll be eligible (more...)
Company: XPO Logistics
Location: Worcester
Posted on: 04/23/2019

88M Truck Driver
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 As a Truck Driver in the Employer, you are the backbone of military support. By transporting cargo and supplies, you'll play an integral role in (more...)
Company: Army National Guard
Location: Worcester
Posted on: 04/23/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Troy RSS job feeds