Desktop Support Technician
Company: TEKsystems
Location: Waterbury
Posted on: April 18, 2024
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Job Description:
vax and 1st booster shot is required
Top Skills' Details
1.)Troubleshoot in a Windows environment (Active Directory-Manage
user accounts/permissions), Windows 10). (Be able to do so in
person, via email, or some very rare cases via phone)
2.)Troubleshoot basic network connectivity and IP issues, mapping
network drives, setting up PC peripherals.
3.)Customer service and experience providing white glove
treatment.
Job Description
With the current state of events this healthcare client is looking
to build out their work force to support the contingency plan at
each location as they will be allowing their current employees a
level of flexibility that will take them out of the office. This
person will train onsite in New Haven for a couple months and then
eventually move to the Waterbury Hospital location. This is onsite
5 days a week in both locations.
The expectation of these folks is they will be used for
project-based work along with their day to day work, such as builds
and deployments on top of cleanup work. They also need to cover day
to day support such as rounding, troubleshooting end user issues by
working with a WOW (workstation on wheels) and moving around the
hospital going from location to location resolving and documenting
assigned tasks within the Remedy ticketing system. The ideal
candidate will be eager to learn, energetic, and possess a go
getter attitude. **Attitude and customer service are very important
in this environment as they will need to provide white glove
assistance to Doctors, Nurses, Managers, and Hospital staff. The
candidates will be required to deploy and support desktops, thin
clients, workstations, and multi-functional printers in clinical
areas.
Additional Skills & Qualifications
Strong documentation and customer service skills.
Employee Value Proposition (EVP)
Excellent opportunity with a world class healthcare provider.
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas
and solutions to take advantage of a new world of opportunity. We
are a team of 80,000 strong, working with over 6,000 clients,
including 80% of the Fortune 500, across North America, Europe and
Asia. As an industry leader in Full-Stack Technology Services,
Talent Services, and real-world application, we work with
progressive leaders to drive change. That's the power of true
partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
Keywords: TEKsystems, Troy , Desktop Support Technician, Professions , Waterbury, New York
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