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Customer Service Representative - Troy

Company: OfficeTeam
Location: Troy
Posted on: November 22, 2019

Job Description:

Ref ID: 02880-9502286688Classification: ReceptionistCompensation: $12.00 to $16.00 hourlyOpportunities for a Customer Service Representative!Are you an articulate, highly skilled Customer Representative looking to expand their career in the growing Service industry? Then you may be the candidate who OfficeTeam is looking for. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Albany, NY and is a long-term temporary engagement.How you will make an impact- Give exceptional customer service in a timely fashion- May support business development and client referral goals by actively cross-selling and referring customers- Field and send out send written business correspondence- Manage incoming telephone calls- Proven experience going the extra mile to solve complex customer inquiries via extensive research- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- 2+ years of past relevant experience- Excellent customer service and office administrative skills- Ability to interact effectively with internal and external partners and clients/customers- Strong communication and social skills and able to receive criticism well- Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information- Positive attitude and an engaging businesslike approach- Microsoft Excel experience required- Deep understanding of customer service- Solid understanding of data entryIf you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today at [Click Here to Email Your Resum--] or call us at 518-462-1413.OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Keywords: OfficeTeam, Troy , Customer Service Representative - Troy, Other , Troy, New York

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