Parts Advisor
Company: Leadcar Gmc Utica
Location: Utica
Posted on: May 9, 2024
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Job Description:
LeadCar is a newly launched group of franchised new-car
dealerships representing highly-desirable import and luxury brands.
Were at the forefront of automotive retail, leading with
innovation, and your unique perspectives and ideas will keep us
growing. We believe our people deserve the best. We run high volume
dealerships. LeadCar is committed to its communities and customers
offering the best in class team members, state-of-the-art
facilities and diversification of product lines to provide the best
service possible. With an exceptional legacy passed on from its
predecessors spanning all the way back to 1933, the LeadCar GMC
Utica team brings a proven track record combined with an unmatched
reputation for quality in the Utica, NY, and greater central New
York market areas.If you are ready to take your career to the next
level, we are looking for a Parts Advisor to join our team. Apply
today!To learn more about our company, please visit
www.leadcar.com.Job SummaryLooks up and sells parts to all
customers, over the counter, through the shop and on the phone and
internet. Primary ResponsibilitiesAssists all customers (retail,
wholesale, internal, and shop) in selecting required parts in a
friendly, professional, and efficient manner.Informs customers of
companion part requirements and specials, and ensures that the
customer is exposed to the full product line.Answers phone calls,
providing price quotes and other information. Provides high level
of service to internal and external customers.Orders parts
daily.Pulls and fills orders from stock.Locates out-of-stock parts
from outside source and submits an emergency order, when authorized
by parts or service manager.Notifies the service advisor and the
customer when special ordered parts have been received.Pulls
'customer special orders', making sure all parts are tagged with
customer names and job number. Tags and labels warranty parts and
document on repair order.Follows up on back-ordered parts.Verifies
will-call and back-order files weekly and returns to vendors, or
stocks those items not picked up or required. Replenishes assigned
inventory daily.Makes sure all internal requests for parts are
billed on service repair order or to a stock number. Receives
payment from retail customers or obtains credit
authorization.Ensures that all charge sales are signed by the
customer. Ensures that all customers receive their copy of the
invoice.Issues credit for parts returned, ensuring that the
original invoice, or its number, is available so that purchase and
pricing can be verified.Keeps orderly records of all repair orders,
invoices, and special order parts. Sets up orders for daily
shipment, delivery, or pick-up.Keeps front and rear counter areas
clean and uncluttered. Cleans computer terminals and printers
daily.Participates in all training programs that are made
available. Keeps current on new products and product
updates.Participates with the parts manager in maintaining a lost
sales tracking program. Checks in and posts to inventory daily
orders.Directs shipping and receiving efforts to ensure timely
processing. Open and close department as needed including daily
deposit.Assist with all other duties of parts department including
delivery as needed, based on
coverage.Qualifications/RequirementsMinimum one year experience in
an automotive parts department and general sales experience
required.Must have knowledge of principles and processes for
providing customer services. This includes customer needs
assessment, meeting quality standards of service and evaluation of
customer satisfaction.Must have the ability to establish
productive, cooperative relationships with the public, vendors and
all employees of the dealership.Strong computer aptitude,
specifically with dealership management systems, factory computer
systems and Excel required. Must utilize effective time management
skills and demonstrate the ability to prioritize and handle
multiple assignments at one time.Must have exceptional verbal and
written communication skills.Travel to other Company locations
along with our manufactures training and other relevant training
courses required. Valid drivers license for occasional travel
required.A professional appearance and manner consistent with the
Company's culture must be maintainedEarnings Potential:The wage
range for this role is $16.00 to $18.00 per hour. Hourly wage is
just one part of our total rewards package which may additionally
includes performance bonuses and commissions for eligible roles and
competitive benefits.What We Offer:Health InsuranceDental
InsuranceVision InsuranceSupplemental Benefit Insurance, including
Life Insurance, Short- and Long-Term Disability Insurance, Accident
Insurance, and more!401(K) Retirement PlanPaid Time OffPaid
HolidaysEmployee DiscountsEmployee Referral ProgramContinued
training through the Company and our manufacturerWe are an equal
opportunity employer. All persons shall have the opportunity to be
considered for employment without regard to actual or perceived
race, color, religion, creed, sex, sexual orientation, gender
identity or expression, national origin, age, ancestry, ethnicity,
disability, pregnancy, citizenship, marital status, familial
status, military or veteran status, genetic information,
predisposing genetic characteristic, status as a victim of domestic
violence, stalking and sex offenses, or any other status protected
by applicable federal, state or local law.We will endeavor to make
a reasonable accommodation/modification for the known physical or
mental limitations of a qualified applicant with a disability to
assist in the hiring process, unless the accommodation would impose
an undue hardship on the operation of our business, in accordance
with applicable federal, state and local law. If you believe you
require such assistance to complete this form or to participate in
the interview process, please contact Human Resources by calling
608-824-1300 or by emailing hr@leadcar.com.by Jobble
Keywords: Leadcar Gmc Utica, Troy , Parts Advisor, Other , Utica, New York
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