Regional Field Support Staff
Company: ElderChoice, Inc.
Location: New Hartford
Posted on: May 6, 2024
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Job Description:
Regional Field Support Staff - New Hartford RegionNew
Position!ElderChoice is looking for an energetic individual to join
the local New Hartford team of home health care professionals The
Regional Field Support Staff will act as a support to the Personal
Care Aides in the field, conduct home visits to ensure quality of
services.Successful candidate must be a current Personal Care Aide
or Home Health Aide OR meet the qualifications and complete
training to become a PCA, through ElderChoice. Travel in and around
Onieda County, Herkimer County, and Madison County, at a variety of
times/days, is mandatory.Job Summary:The primary purpose of the
Regional Field Support Staff (RFSS) is to provide assistance to
Direct Care Staff (DCS) in the field and to the members of the
Direct Care Management Team. The RFSS will also ensure that strong
communication exists with the Direct Care Management team and will
assist the RN and DCM team in ensuring that the patient's Care Plan
is being implemented as written.Essential Job Duties and
Responsibilities:Provide support and oversight to DCS in the
patient's homes.Observe the patient environment for safety.Ensure
that home binders are present and complete.Ensure that DCS are
following the dress code and have their agency badge.Ensure that
the DCS are aware of the patient's goals and that the care plan is
being followed.Complete on shift visits for DCS to provide support,
to follow up on concerns and/or as a result of a recommendation
from an agency investigation or per ElderChoice PolicyProvide
ongoing coaching to DCS related to documentation, patient
satisfaction, patient specific information, and other related
items.Deliver PPE's, care plans, etc to patient homes as requested
by the DCM.Provide support and oversight to DCS via phone
calls.Assist the DCM with the scheduling needs of patients and
DCS.Manage patient and staff MediSked schedules in an accurate and
"real-time" basis; adjusting schedules as needed.Ensure staff,
patients, and other required parties are informed of changes as
required.Document communication with patients, families, Service
Coordinators follow-up via Patient Notes and Staff Progress Notes
to show clear and consistent communication and follow up to
issues.Assist the DCM with reminding assigned DCS of all on-going
annual requirements including: PPDs, Physical Assessments, Annual
In-Service and trainings as directed by DCM.As a member of the
Direct Care Management Team, perform emergency fill-ins, as deemed
necessary to ensure the health and well-being of the patient.Attend
team meetings as requested by DCM.Minimum Qualifications:Must be a
Certified Personal Care Aide, as certified by the NYS DOH or Dept
of Education, or have completed Alternative Competency
Demonstration testing.Be at least eighteen years of ageBe able to
read and write, as well as the skills necessary to follow written
and verbal instructions required to meet the patient's needs, as
addressed through this serviceBe able to pass all required
background, pre-employment checks and physical conditions required
of this position, including, but not limited to:Hourly Pay:
Starting at $18.20/hour with benefits including earned paid time
off, performance-based raises, 401K options, health insurance and
voluntary benefits (life insurance, duality, etc.) for qualified
employees.ElderChoice is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, or protected veteran status..
Keywords: ElderChoice, Inc., Troy , Regional Field Support Staff, Other , New Hartford, New York
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