Patient Support Specialist

Company: Community Care
Location: Troy
Posted on: November 15, 2023

Job Description:

** Patient Support Specialist** **Job Category****:** Clerical **Requisition Number****:** PATIE02522 Showing 1 location **Job Details** **Description** **Capital Region Women's Care** is hiring a full-time **Patient Support Specialist** to join their team! This is a 40 hour work week, Monday - Thursday. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a **Medical Secretary**. **Responsibilities:** * Greeting and checking in patients when they arrive to the office. * Process incoming telephone calls/messages based on office policy and procedure. * Schedule appointments for patients, following office protocols for access to care. * Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. * Obtain patient signature on the appropriate waiver(s) according to insurance requirements * Organize and monitor the provider's daily schedule. * Maintain timely patient flow. * Verify patient insurance coverage/demographic information at each visit and update when necessary **Requirements:** * High school graduate or equivalent with additional education desirable. * Previous clerical experience in a medical practice preferred. * Strong computer skills. * Knowledge of medical terminology and office procedures preferred. * Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers. * Maintain strictest confidentiality and discretion. If you are interested in this opportunity and have the desired qualifications, please Apply Now! Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer. **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**

Keywords: Community Care, Troy , Patient Support Specialist, Other , Troy, New York