Retail Manager 3

Company: Sodexo
Location: TROY
Posted on: October 4, 2021

Job Description:

Unit Description:

You want high visibility, challenging opportunities and a rewarding environment.

Sodexo is seeking a Retail Manager 3  for Rensselaer Polytechnic Institute (RPI) in Troy, NY. Candidate will be responsible for budgets, menu planning/costing, client interaction, inventory, and guest interaction.  RPI is a private four year institution serving 7,500 students, faculty and staff.  Sodexo on campus at Rensselaer Polytechnic Institute (RPI), is seeking a Retail Food Service Manager who will be responsible for a high-volume C-Store (convenience store), and two retail food courts located in the Student Union.  Venues include both in-house brands and sub-contracted locations including Sub Connection, Sandellas, a salad and pizza concept, a deli, Mega Burger, Thunder Mountain Currie and many more.  This is a high profile position which involves regular contact with client and student board. C-Store experience would be very helpful in this position, as there is tremendous growth potential.

Are you the experienced Retail Manager we’re seeking?

The successful candidate will:

• motivate, coach, mentor and develop frontline (hourly-paid), staff;
• provide stellar customer service;
• oversee cash handing processes, and POS programming and maintenance;
• ensure company food and physical safety programs and standards are followed;
• conduct retail brand standard audits (in-house and national brands);
• maintain integrity of retail branded concept standards (national and in-house brands);
• manage the opening and closing the operation as well daily retail food service operations;
• ensure all needed signage (including digital) is in place;
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing and ordering standards are in place.

Is this opportunity right for you? We are looking for candidates who have:

• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

If you are an experienced, energetic and enthusiastic Retail Manger, this could be an opportunity to grow your career with Sodexo. 

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers. 

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Troy , Retail Manager 3, Other , TROY, New York