Customer Care Representatives
Company: Kelly
Location: Troy
Posted on: February 14, 2021
|
|
Job Description:
Kelly® is currently several Customer Care Representatives for
one of our top clients in Albany, NY. Work from Home to Start then
later at the job site.
Pay Rate: $16.00/hour
Schedule: Flexible to work any 8 hour shift between 8:00 AM - 6:00
PM
Duration: 3-6 month (possible extension)
DUTIES
* Responds to customer questions via telephone and written
correspondence regarding insurance benefits, provider contracts,
eligibility and claims.
* Analyzes problems and provides information/solutions.
* Operates a PC/image station to obtain and extract information;
documents information, activities and changes in the database.
* Thoroughly documents inquiry outcomes for accurate tracking and
analysis.
* Develops and maintains positive customer relations and
coordinates with various functions within the company to ensure
customer requests and questions are handled appropriately and in a
timely manner.
* Researches and analyzes data to address operational challenges
and customer service issues.
* Provides external and internal customers with requested
information.
* Under immediate supervision, receives and places follow-up
telephone calls / e-mails to answer customer questions that are
routine in nature.
EDUCATION/EXPERIENCE
* High School Diploma/GED
* Minimum 9 month – 2 years of call center customer service related
experience.
* Knowledge of healthcare insurance industry
* Understanding of call center environment and importance of
service standards.
* Proficient in Microsoft products including Excel.
Why Kelly®?
At Kelly Services®, we work with the best. Our clients include 95
of the Fortune 100™ companies, and more than 70,000 hiring managers
rely on Kelly annually to access the best talent to drive their
business forward. If you only make one career connection today,
connect with Kelly.
About Kelly Services®
As a workforce advocate for over 70 years, we are proud to directly
employ nearly 500,000 people around the world and have a role in
connecting thousands more with work through our global network of
talent suppliers and partners. Revenue in 2016 was $5.3 billion.
Visit kellyservices.com and connect with us on Facebook, LinkedIn
and Twitter.
Kelly Services is an equal opportunity employer including, but not
limited to, Minorities, Females, Individuals with Disabilities,
Protected Veterans, Sexual Orientation, Gender Identity and is
committed to employing a diverse workforce. Equal Employment
Opportunity is The Law.
CB#2020Why Kelly®?
You're looking to keep your career moving onward and upward, and
we're here to help you do just that. Our financial staffing experts
will connect you with premier companies for opportunities where you
can learn, grow, and thrive. Jobs that fit your skills and
experience, and most importantly, fit right on your path of where
you want to go in in your career. It all adds up.
About Kelly®
At Kelly, we're always thinking about what's next and advising job
seekers on new ways of working to reach their full potential. In
fact, we're a leading advocate for temporary/non-traditional
workstyles, because we believe they allow flexibility and
tremendous growth opportunities that enable a better way to work
and live. Connecting great people with great companies is what we
do best, and our employment opportunities span a wide variety of
workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a
diverse workforce and providing accommodations for people with
disabilities in all parts of the hiring process as required under
its Employment Accommodation Policy. Kelly will work with
applicants to meet accommodation needs that are made known to Kelly
in advance.]]
Keywords: Kelly, Troy , Customer Care Representatives, Other , Troy, New York
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsMake up to $19/hour - Deliver with DoorDash Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Meriden Posted on: 02/26/2021 Licensed Counselor Jobs - Apply Now Description: Private practice with no doors and no overhead. Join the world's largest online counseling platform. We provide the marketing, the technology, and the additional income. You provide the professionalism, (more...) Company: BetterHelp Location: New Britain Posted on: 02/26/2021 Postal Window Clerk Description: Window Service Clerk: br Join the US Postal Service in less than 2 weeks, and be a valued team member in one of America's largest, most prestigious, and highest paid work forces. The average postal (more...) Company: Postal Job Placement Location: New Britain Posted on: 02/26/2021 Restaurant Delivery Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: DoorDash Location: Schenectady Posted on: 02/26/2021 Food Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: East Hartford Posted on: 02/26/2021 Clinician (LMSW/LMHC/LMFT/LCSW) Description: Family Services is a not-for-profit agency with a mission to help families and individuals help themselves through direct services, collaboration, and advocacy. br br The Mental Health Clinician position (more...) Company: Family Services Location: Dover Plains Posted on: 02/26/2021 Postal Mail Carrier Description: Mail Carrier: br Join the US Postal Service in less than 2 weeks, and be a valued team member in one of America's largest, most prestigious, and highest paid work forces. The average postal worker makes (more...) Company: Postal Job Placement Location: Danbury Posted on: 02/26/2021 Restaurant Delivery Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: DoorDash Location: Amawalk Posted on: 02/26/2021 Store Associate Description: Job DescriptionLot Associates assist customers with the loading of their vehicles and also monitor Company: The Home Depot Location: Hamden Posted on: 02/26/2021 Merchandise Specialist Description: PurposeThis position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing (more...) Company: Floor & Decor Location: Danbury Posted on: 02/26/2021 |