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Customer Service Specialist

Company: InnoSource
Location: Troy
Posted on: January 16, 2022

Job Description:

Job Description - Customer Service Specialist

Do you thrive in a work environment where you can deliver exceptional customer service? If you are a good listener, skilled communicator and can gather and manage information needed to assist with financial customer questions then we want to hear from you!
Begin your career with our client, a Fortune Top 25 Best Companies to Work For! As one of America's most diversified financial services companies, they offer home and auto insurance, life insurance, retirement savings tools and more. How do they accomplish it all? By hiring and retaining associates who are as driven and caring as you. This role is a full time remote position, but you MUST be in the Troy area to be considered!
As a Customer Service Representative, you'll earn $19/hr to ensure that we are providing extraordinary care to our customers nationwide through phone interaction in addition to e-mail, regarding policies from customers, agents, third parties and business partners while contributing to individual and team performance expectations. No insurance experience required, 2-3 years Customer Service experience preferred!

Key Responsibilities - Customer Service Specialist

You are the go-to person for customers across the U.S. looking to make changes to their life insurance, retirement or finance plans
Maintains outstanding quality customer service by understanding customer needs and delivers complete and detailed solutions
Provides prompt efficient service for assigned product and/or service center, internal and external customers
Processes business requests according to government regulations, contract conditions and internal procedures and controls
Communicates with field sales force, applicants, policyholders, and other departments, as necessary. Provides written response to inquiries as needed

Job Requirements:

Qualifications: Customer Service Specialist

Bachelor's Degree highly preferred, some college required
2-3 years Customer Service experience preferred in any industry (retail, restaurant, banking, finance, data entry, etc.)
No licensing or insurance experience required (opportunities to obtain series 6 and/or series 7 license)
Desire to build a career - unlimited growth opportunities

What we offer:

Competitive pay rate: $19.00/hour starting out
Set schedule, full time - availability M-F between 8a-5p
Medical, Dental, & Life Insurance benefits
Paid 6-week training
Professional and career development

About InnoSource:

InnoSource is a national recruiting and staffing agency that has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs and guiding you through the process along the way - providing opportunity for a permanent placement!
We help you get your foot in the door at a large, established company while providing benefits and security as you grow your career. Apply now to talk with a recruiter about how to grow your professional career!
For SEO Purposes Only: Call Center / Call Center / Call Center / Hiring Immediately / Hiring Immediately / Hiring Immediately / Data Entry / Data Entry / Data Entry

Deadline for Applying for Customer Service Specialist

Apply before February 5th, 2022.
Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Keywords: InnoSource, Troy , Customer Service Specialist, Hospitality & Tourism , Troy, New York

Click here to apply!

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