D & W Diesel Inc: Customer Service Part And Counter Sales

Company: D & W Diesel Inc
Location: Troy
Posted on: January 9, 2022

Job Description:

Description:We are currently hiring an experienced Customer Service/Inside Sales Representative for our Albany, NY location. This position services customers with information, product exchanges or repairs in a timely, helpful friendly manner.Job Responsibilities:Handle a large volume of inbound calls related to heavy duty parts and serviceWork to establish business relationships with customers, able to speak the customers languageKnow how to access information on our products and stay up to date on product and industry changesProvide important communications link between customers and techniciansAid sales representatives with research of products, pricing availability and applications. Requirements:Experience with heavy duty parts and bulk equipment is a big plusPrevious experience in a customer support role with strong communication skillsMust have a technical aptitude with an ability to learn productsProficient in MS Office and other computer functionsExperience with working in a fast-paced environmentMust be able to meet the physical demands of the position Candidates will work with an experienced staff and participate in regular training activities. This position offers competitive wages, along with health and dental insurance, profit sharing and 401(k) with company match. Business hours are 7:30 am to 5:00 pm Monday through Friday.D& W Diesel, Inc. is a locally owned, $80 million business with over 300 employees in 9 locations. D& W has more than 40 yearsof history as a leader in remanufacturing and distribution of diesel engine components, truck & tank equipment, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324Equal Opportunity Employer/Veterans/Disabled

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