Patient Support Specialist

Company: Community Care Physicians
Location: Poestenkill
Posted on: January 9, 2026

Job Description:

Albany Family Medicine is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week, Monday-Friday 8:30am-5:00pm. The ideal candidate will have superior customer service skills, preferably in the medical field. This position is formerly known as a Medical Secretary . Responsibilities: Greeting and checking in patients when they arrive to the office. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for patients, following office protocols for access to care. Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. Obtain patient signature on the appropriate waiver(s) according to insurance requirements Organize and monitor the provider's daily schedule. Maintain timely patient flow. Verify patient insurance coverage/demographic information at each visit and update when necessary If you are interested in this opportunity and have the desired qualifications, please Apply Now! Compensation: $18.00 - $24.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer.

Keywords: Community Care Physicians, Troy , Patient Support Specialist, Healthcare , Poestenkill, New York