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Center Manager - Albany

Company: Hairclub
Location: Troy
Posted on: April 5, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:

  • Achieve volume, revenue, and profitability goals
  • Appropriately staff and manage center talent and hold entire team accountable
  • Implement and execute of all company strategies, programs, and communications
  • Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
  • Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
  • Generate local marketing, lead generation, and staff pipeline
  • Perform other reasonable duties as assignedMANAGEMENT AND COLLABORATION:
    • Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures
    • Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate teamKEY MEASURES OF SUCCESS:
      • Increase Center's Client Retention and Growth
      • Meet or Exceed Total Center Revenue
      • Meet or Exceed Center's Profitability Goals
      • Meet or Exceed Improve Net Promoter Score (?NPS?)
      • Maintain Highly Engaged Workforce QUALIFICATIONS:
        • At least five (5) years of relevant management experience
        • Relevant sales and long-term client relationship experience
        • Experience with profit and loss statements (?P&L?)HairClub is an Equal Opportunity Employer

Keywords: Hairclub, Troy , Center Manager - Albany, Executive , Troy, New York

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