Salon Manager

Company: Hairclub
Location: Troy
Posted on: April 4, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:

• Achieve volume, revenue, and profitability goals
• Appropriately staff and manage center talent and hold entire team accountable
• Implement and execute of all company strategies, programs, and communications
• Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
• Advance the Center's operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
• Generate local marketing, lead generation, and staff pipeline
• Perform other reasonable duties as assigned
  MANAGEMENT AND COLLABORATION:
  
  • Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures
  • Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate team
    KEY MEASURES OF SUCCESS:
    
    • Increase Center's Client Retention and Growth
    • Meet or Exceed Total Center Revenue
    • Meet or Exceed Center's Profitability Goals
    • Meet or Exceed Improve Net Promoter Score ("NPS")
    • Maintain Highly Engaged Workforce
      QUALIFICATIONS:
      
      • At least five (5) years of relevant management experience
      • Relevant sales and long-term client relationship experience
      • Experience with profit and loss statements ("P&L")
        
        HairClub is an Equal Opportunity Employer

Keywords: Hairclub, Troy , Salon Manager, Executive , Troy, New York