Center Manager - Albany
Company: Hairclub
Location: Troy
Posted on: February 23, 2021
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Job Description:
SCOPE AND ESSENTIAL RESPONSIBLITIES:- Achieve volume, revenue,
and profitability goals- Appropriately staff and manage center
talent and hold entire team accountable- Implement and execute of
all company strategies, programs, and communications- Assure
experiential needs of potential and actual clients are exceeded by
appropriate team member(s)- Advance the Center?s operations by
initiating, coordinating, following, and enforcing program,
operational, and personnel policies and procedures- Generate local
marketing, lead generation, and staff pipeline- Perform other
reasonable duties as assignedMANAGEMENT AND COLLABORATION:* Manage
the Center Team by holding employees responsible for their job
duties and accountable to meet or exceed expectations while
following HairClub policies and procedures* Collaborate with Field
Leadership and Corporate Departments to maximize profitability,
meet or exceed goals, and motivate teamKEY MEASURES OF SUCCESS:-
Increase Center?s Client Retention and Growth- Meet or Exceed Total
Center Revenue- Meet or Exceed Center?s Profitability Goals- Meet
or Exceed Improve Net Promoter Score (?NPS?)- Maintain Highly
Engaged Workforce QUALIFICATIONS:* At least five (5) years of
relevant management experience* Relevant sales and long-term client
relationship experience* Experience with profit and loss statements
(?P&L?)KEY COMPETENCIES: * Hyper-focused on exceptional client
experience* Communicate effectively with all persons in the
Company* Build professional relationships* Utilize superior
organizational and time management skillsHairClub is an Equal
Opportunity EmployerEducation High School
Keywords: Hairclub, Troy , Center Manager - Albany, Executive , Troy, New York
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