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Center Manager - Albany

Company: Hairclub
Location: Troy
Posted on: February 23, 2021

Job Description:

SCOPE AND ESSENTIAL RESPONSIBLITIES:- Achieve volume, revenue, and profitability goals- Appropriately staff and manage center talent and hold entire team accountable- Implement and execute of all company strategies, programs, and communications- Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)- Advance the Center?s operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures- Generate local marketing, lead generation, and staff pipeline- Perform other reasonable duties as assignedMANAGEMENT AND COLLABORATION:* Manage the Center Team by holding employees responsible for their job duties and accountable to meet or exceed expectations while following HairClub policies and procedures* Collaborate with Field Leadership and Corporate Departments to maximize profitability, meet or exceed goals, and motivate teamKEY MEASURES OF SUCCESS:- Increase Center?s Client Retention and Growth- Meet or Exceed Total Center Revenue- Meet or Exceed Center?s Profitability Goals- Meet or Exceed Improve Net Promoter Score (?NPS?)- Maintain Highly Engaged Workforce QUALIFICATIONS:* At least five (5) years of relevant management experience* Relevant sales and long-term client relationship experience* Experience with profit and loss statements (?P&L?)KEY COMPETENCIES: * Hyper-focused on exceptional client experience* Communicate effectively with all persons in the Company* Build professional relationships* Utilize superior organizational and time management skillsHairClub is an Equal Opportunity EmployerEducation High School

Keywords: Hairclub, Troy , Center Manager - Albany, Executive , Troy, New York

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