Community Manager

Company: Velan Studios, Inc.
Location: Troy
Posted on: March 20, 2020

Job Description:

Are you a seasoned, passionate, creative Community Manager looking to work with a team of talented, independent developers as we prepare to launch our stylish new original IP?---- Be the voice of Velan Studios with our players! About the Role: -- The Community Manager will work closely with the project's key leaders to define and execute the relationship management strategy with our player community. The ideal candidate will act as a bridge between our gamers, game developers and the publisher. They will influence internal operations to improve the effectiveness of each game or product line. The Community Manager will have experience engaging online communities across a variety of platforms from social to gaming-focused media. He/she/they will also build strong internal partnerships with our product and marketing teams to deliver against important business initiatives. -- Qualifications: 4+ years of relevant community management experience Proven game industry experience, including community management experience supporting at least one shipped AAA title Familiarity with / enthusiasm for the core games space - spanning mobile, console, and PC gaming Comprehensive understanding of best practices standards for all social media channels including and not limited to Facebook, Twitter, Instagram, YouTube, Discord, Pinterest, etc. Considered an expert in the industry with the ability to develop and execute long-term social media marketing plans with minimal direction and guidance Strong writing, editing (photo/video/text), presentation and communication skills Ability to lead the analysis of social media marketing efforts to measure and how social campaigns deliver impact to broader business & marketing objectives Ability to measure and analyze results and make decisions using qualitative and quantitative data Ability to communicate with diverse (and sometimes challenging) personalities Bachelor's Degree preferred Big plusses: Experience managing a live service gaming community Experience with Photoshop, video editing, HTML/CSS, and live stream production skills Experience working with remote teams Experience working in a fast-paced start-up environment Interest in emerging technologies Key Responsibilities:-- Develop a long-term community support strategy in collaboration with our existing team Strategize ways to scale our communities and connect with gamers Own content creation and development (e.g. events, contests, videos, livestreams, and marketing promotions) across various social channels, such as Facebook, Twitter, Instagram, Twitch, and YouTube You will represent the point of view of our players and manage all external communications as the friendly, responsive, knowledgeable, and enthusiastic voice of Velan Studios Addresses inquiries, complaints, comments and other contacts generated through social media Acts as primary point of contact with key influencers within various social media networks Maintain expert knowledge on each social platform's algorithms, user dynamics, and evolving feature sets. Provides recommendations to enhance algorithms to further maximize marketing impact Identify, evaluate, and report performance KPIs with a strong understanding of which measurements align with business goals Leads the development and execution of marketing strategies through various social media channels-- To apply for this position, please send a resume and cover letter to jobs@velanstudios.com. Be sure to reference the position you're applying for in the subject line. -- About Velan Studios: Velan Studios' mission is to create ground-breaking game experiences centered on new forms of play across both existing and emerging platforms. Velan Studios is an independent studio comprised of a diverse team of seasoned developers who have worked at various AAA studios like Vicarious Visions, Naughty Dog, Harmonix, Guerilla Games, Nintendo, Avalanche Studios, Retro Studios and more. Velan Studios is based in Troy, NY.

Keywords: Velan Studios, Inc., Troy , Community Manager, Executive , Troy, New York