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General Manager

Company: Culligan by WaterCo
Location: Troy
Posted on: January 2, 2020

Job Description:

Culligan is currently seeking a General Manager who will be responsible for achieving the budgeted goals for revenue, business income and balance sheet management and for ensuring that all employees provide a level of customer service that routinely exceeds the expectations of the customer.Requirements:A four year degree with an emphasis in Sales, Operations, Management or other related field.Minimum of 5 years of sales/marketing management experience preferred.Minimum of 2 years of service center operations experience preferred.Strong interpersonal/communication skills; both written and verbal.Ability to work with all levels of management.Self-starter with good motivational skills.Demonstrated proficiency with multi-tasking.Excellent time management skills including prioritizing and planning.Excellent analytical skills.Computer proficiency. (Microsoft Office)Essential Duties and Responsibilities:Drive the business toward profitable growth.Safeguarding the assets of the branch.Full operational responsibility for all profit and loss related activities of the branch.--Monitor overtime & temporary labor utilization and tightly control their use.Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction.--Motivate and recognize the contributions of the branch personnel to establish a team culture.Ensuring that all branch personnel receive an annual performance evaluation and salary review in a timely fashion.Financial analysis of the business to identify trends and prospective problem areas; incorporate prompt corrective actions as applicable.Personally responds to difficult customer inquiries and/or unusual situations.Manage the efficient routing of deliveries and service calls.Execute program(s) to meet/exceed the sales plan.Prepare business forecasts and budgets as required.Manage branch payables, inventory, and receivables in conjunction with appropriate Corporate and branch personnel.Maintain a working knowledge of the competition within the local market place.Responsible for the recruitment, selection and development of all branch employees.Consistently administer company policies and procedures within the branch.Spend a reasonable amount of time in the field performing training missions with branch personnel.Adhere to and uphold all company safety guidelines and safe work practices.Partner with branch management to coach and counsel employees and address employee performance issues in a timely manner and as appropriate.Manage the sales, operations and administrative departments of the branch including providing assistance to the production supervisor as required.Responsible for the timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims.May be required to perform the job duties of other branch staff on an as needed basis.Ensure that branch staff wear the designated company uniform as required.Optimize branch efficiency by consolidating/automating job duties wherever possible.Physical Requirements:Job requires an equal amount of time walking and standing, with approximately 50% of time spent sitting.--Does not require any heavy lifting or carrying.Hand movements typically used: typing, grasping, holding.Speech/hearing: ability to express/exchange ideas and otherwise communicate with customers and peers.Must wear personal protective equipment as required.Opportunities associated with position:--The company offers a competitive salary, the possibility for annual bonuses, comprehensive benefits package which includes health insurance (dental, vision and health), paid time off, and a 401K plan. This position provides a generally consistent work schedule and there is room for growth within the company.--Compensation & Benefits:Employees of Culligan receive a competitive benefits package and exclusive privileges, including:MedicalDentalVision401(K)Product DiscountsCompany Car or Car AllowanceCulligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest "Best Buy" rating, plus the famous iconic "Hey Culligan Man" tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.The company is strong, profitable, and well-positioned in the market with focus on strategic growth initiatives. The business is expanding in previously under-serviced segments, growing revenue both domestically and abroad, and generating higher-levels of profitability.Equal Opportunity Statement:Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.Culligan--by WaterCo--is an Equal Opportunity Employer.

Keywords: Culligan by WaterCo, Troy , General Manager, Executive , Troy, New York

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